Shipping policy

Shipping Policy – Effective January 1, 2025

Processing & Shipping Times

All orders are processed within 1-3 business days (excluding weekends and holidays).
Once shipped, delivery times vary based on your location and the UPS shipping option selected at checkout.
You will receive a tracking number via email once your order has shipped.

Shipping Carrier & Rates

We exclusively ship via UPS to ensure reliable and timely deliveries.
Shipping costs are calculated at checkout based on package weight, dimensions, and delivery location.
Expedited and express shipping options are available at an additional cost.

Domestic Shipping

We ship to all 50 U.S. states using UPS Ground, 2nd Day Air, and Next Day Air services.
UPS does not deliver to P.O. Boxes. Please provide a valid street address.

International Shipping

Lost, Stolen, or Damaged Packages

Once an order is shipped, it is the responsibility of UPS. If your package is lost, stolen, or damaged, please file a claim directly with UPS.
If your package arrives damaged, contact us within 48 hours of delivery with photos, and we’ll work with you to find a solution.

Incorrect Address & Delivery Issues

Please ensure your shipping address is correct before completing your order. We are not responsible for delays or losses due to incorrect addresses.
If a package is returned to us due to an incorrect address, you will be responsible for additional shipping costs.

Order Tracking

A tracking number will be provided via email once your order has shipped. You can track your order directly on the UPS website.

If you have any questions about our shipping policy, feel free to contact us at [your contact email or support link].

🚚 Thank you for supporting our small farm business! 🐐